Initial Email – V7 (Voicemail - Initial Message)

Created by John Frye, Modified on Thu, 28 Nov, 2024 at 6:58 AM by Ola Alsheshan

Specialist Notes:


This SR Template can be applied when we're contacting a user who left a voicemail, and the issue/inquiry/request can be addressed/resolved.


Standard Response:


Thank you for contacting
[Client + Portal Name] End-User Support! 


We are writing to let you know we received your voicemail. 


[BODY/SUMMARY]


Should you need assistance with any other issue/inquiry, please feel free to contact us at your convenience. We'll do our best to assist you. 


Have a pleasant day! 


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