Initial Email – V8 (Voicemail - Expecting Response)

Created by John Frye, Modified on Thu, 28 Nov, 2024 at 6:58 AM by Ola Alsheshan

Specialist Notes:


This SR Template can be applied when we're contacting a user who left a voicemail and we need more information from the user and expecting a response. 


Standard Response:


Thank you for contacting [Client + Portal Name] End-User Support! 

 

We are writing to let you know we received your voicemail. 

 

[BODY/SUMMARY]

 

Looking forward to your response and assisting you further. Have a pleasant day!

 

Best,


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article