Initial Email - V9 (Support for Someone Else)

Created by John Frye, Modified on Thu, 28 Nov, 2024 at 6:59 AM by Ola Alsheshan

Specialist Notes:


This template can be applied when someone else contacts Live Support on behalf of another user who is in need of assistance. This will be used to reach out to the user in need of assistance.


Standard Response:


We hope this email finds you well!


We are reaching out to you on behalf of [INITIAL PERSON] who notified us of your [ISSUE/INQUIRY/REQUEST]. [BODY] We're looking forward to your response and assisting you further.


Have a pleasant day!


Sincerely,


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