| Specialist Notes: |
Use this SR if you had a Grasshopper ticket and you either could not understand what the user wanted, or they only left their email address.
| Standard Response: |
Thank you for contacting [Client + Portal Name] End-User Support!
We are writing to let you know we received your voicemail. We are reaching out to inquire what issue/inquiry/request you may have. Kindly provide us with a detailed description of your issue/inquiry/request please - thanks! We'll then be able to assist you further.
We're looking forward to your response and assisting you further!
Sincerely,
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