Clear Cache | Windows

Created by John Frye, Modified on Thu, 15 Jan at 4:07 PM by Armando Huanasca Huanasca

Specialist Notes:

Instructions to clear Cache in Google Chrome. Updated instructions based on changes in Google Chrome Version 144.

Canned Response Code: /Chrome02

Standard Response:

To clear Cache in Google Chrome, kindly follow the instructions below:

1. In the top-right corner of the browser window, click on the ‘Customize and control Google Chrome’ button -- 3 vertical dots ( ⋮ ).

2. Select ‘Delete browsing data…’ from the drop-down.

3. In the dialog that appears, make the following changes:
- Set Time Range to ‘All Time’.
- Select the checkbox for ‘Cached images and files’.

4. Click ‘Delete data’.

5. Refresh your [Client + LMS Name] page.

Let me know if this resolves your issue. I am standing by.